General Questions
Help: If you do not know how to execute or save your own PHP code, you can find help here: How to execute PHP code on your WordPress website
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Can I show votes after voting?
You can. Simply use {pro} and {contra} in your texts to show the vote number.
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Do I need to consider anything when reporting problems?
Important are the PHP version and the plugin version. You can check the settings of the plugin. In the sidebar you will find what you are looking for.
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Is AMP supported by the plugin?
I’m afraid not. I have not dealt with it and only know that there are problems with Javascript. If you have a solution, you are welcome to share it in the forum.
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Why is the code editor not displayed in the options?
For the code editor you need at least version 4.9 of WordPress. Without this version, a text field will be displayed instead of the editor. The editor is used for custom CSS.
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Can I use my own CSS files?
You can. Choose theme as theme in the helpful options. Then create an helpful folder and an theme.css file in it. Fill the theme.css file with your CSS and you’re done.
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Why shouldn’t I just buy the other plugin on Codecanyon?
You’re welcome to do that. The plugin on Codecanyon is a good plugin, with probably much more features. I program the plugin in my spare time and don’t want to earn any money with it. I think it’s good as it is.
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How can I reset a single post?
First you have to activate the Metabox in the Helpful settings. Once you have done this, a box will appear below the posts (in the admin area) where you can reset the post.
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Can i output the author of the current post?
You can. Use {author} for it in your texts. The display_name of the author will then be used.
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How can i change the theme?
Go to Design in the Helpful settings, or visit your WordPress Customizer. There you will find a Helpful menu item.
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My feedback is not displayed, what can i do?
Switch to the Helpful settings and click on the System tab. There you will find the item Maintenance. Perform the maintenance once. Helpful will do the rest for you.